Legal
Terms of service
Last updated: 24 October 2026
These terms are an agreement between you and Elevare Research & Deployment Lab (“Elevare”, “we”, “us”). They cover this website (elevare.in), our waitlist, and the apps and services we offer (together, the “Services”). By using the Services you accept these terms. If you use them for an organization, you accept them for it and confirm you may do so.
A signed order form or agreement with us takes precedence over these terms where the two differ.
Who can use the Services
You must be at least 18 and able to enter a binding contract under Indian law. The Services are not meant for children.
Keep your account details accurate and your sign-in credentials private. You are responsible for what happens under your account, and should tell us at once if you think it has been misused.
Early access
Some Services are offered as early access, pilots or previews. They may change, have limits, or be withdrawn, and are provided as they are, without the commitments that apply to generally available Services.
Plans, fees and payment
Paid Services are billed as set out on the pricing page, in your order form, or at checkout. Prices are in Indian rupees unless stated otherwise and exclude taxes such as GST, which are added where they apply.
Payments are processed by our payment partners. We do not see or store your full card or bank details; the payment partner’s own terms and privacy policy apply to that processing.
Subscriptions renew automatically for the same period until cancelled. You can cancel at any time; the cancellation takes effect at the end of the current billing period.
Refunds are covered by our Cancellation and refunds policy (elevare.in/legal/refunds). How and when Services are delivered is covered by our Service delivery policy (elevare.in/legal/delivery).
If a payment fails or is reversed, we may suspend paid features until it is settled. We give at least 30 days’ notice of a price change, and it applies from your next billing period.
Your content
You keep ownership of everything you or your organization put into the Services, and of what the Services produce for you (“Your Content”). You give us permission to host, process and transmit Your Content only to provide, secure and support the Services for you.
We do not use Your Content to train AI models without your permission.
You confirm you have the rights and consents needed to put Your Content into the Services, including any personal data of other people.
AI output
Our Services use artificial intelligence. AI output can be wrong, incomplete or unsuitable for your purpose, even when it sounds confident. Review it before you rely on it, and do not use it as the only basis for decisions with legal, financial, medical, employment or safety consequences.
Actions the Services take on your instruction, or within limits you set, are taken on your behalf. Set those limits with care.
Acceptable use
Use of the Services must follow our Acceptable use policy (elevare.in/legal/acceptable-use). We may suspend access that breaks it, or that puts the Services, other users or the public at risk.
Our property
The Services, the software behind them, our names, logos and this website are ours or our licensors’, and are protected by law. These terms give you a right to use the Services, not ownership of them.
If you send us feedback, we may use it without any obligation to you.
Third-party services
The Services may connect to products run by others, such as your email, calendar or business software. Their terms govern your use of them, and we are not responsible for them.
Suspension and termination
You can stop using the Services at any time. We may suspend or end your access if you break these terms, if the law requires it, or if continuing would cause harm, and will give notice where we reasonably can.
When an account closes you can ask for an export of Your Content within 30 days; after that we delete it as described in our Privacy policy.
Disclaimers
Apart from what these terms expressly promise, the Services are provided “as is” and “as available”. To the extent the law allows, we disclaim all other warranties, including fitness for a particular purpose and uninterrupted or error-free operation.
Limitation of liability
To the extent the law allows, neither side is liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or goodwill.
Our total liability arising from the Services in any 12 months is limited to the fees you paid us for them in those 12 months, or ₹10,000 if you paid nothing.
These limits do not apply to liability that cannot be limited by law, such as for fraud.
Indemnity
You will compensate us for claims, losses and costs arising from Your Content or from your use of the Services in breach of these terms or of the law.
Changes to these terms
We may update these terms. We post the new version here with a new date, and give at least 30 days’ notice by email or in the Services of changes that materially affect you. Continuing to use the Services after a change takes effect means you accept it.
Law and disputes
These terms are governed by the laws of India. The courts at [city] have exclusive jurisdiction over any dispute arising from them, which we will first try to settle with you in good faith.
Grievance officer
In line with the Information Technology Act, 2000, its rules and the Digital Personal Data Protection Act, 2023, our grievance officer is [grievance officer’s name]. Write to [contact email] with “Grievance” in the subject line, or by post to [registered address].
We acknowledge a grievance within 24 hours and resolve it within 15 days of receiving it, or tell you why we need longer.
Contact
- Elevare Research & Deployment Lab
- Registered address: [registered address]
- Email: [contact email]
- Phone: [phone number]